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Warranty and Return Policy

​QuantumZERO - CustomerFIRST®

Product Warranty
QuantumZERO offers its customers with warranty of 18 months from the date of purchase.
For any queries on the product, please write to us: support@quantumzero.in. We promise to respond to you at the earliest. We encourage you to claim replacement or refund for any quality related issue with our products.

7 Days Money Back Guarantee!
We're so confident that you'll love QuantumZERO products, we give you 7 days to make sure it's right for you! 
If you're not completely satisfied with your purchase, simply write to support@quantumzero.in within 7 days of delivery to return your purchase and receive full payment refund. NO conditions apply!

Shipment Policies
We ship to any location across India through our courier partners.
Shipment cutoff time 2 PM. Orders received till 2 PM are shipped on the same day. All orders are shipped within 1 business day.
Prepaid orders are delivered next day. Cash on Delivery (COD) orders are delivered in 2-4 days.
We have partnered with best courier companies to ensure safe and fast delivery of the purchases
We ship from Monday through Saturday excluding public holidays.
Shipment Tracking number will be shared with the buyer.
Shipment progress is constantly monitored and updated to the buyer periodically till delivery.
If the packing is found to be tampered before the delivery of the product, buyer should not accept the delivery and should inform our customer support immediately. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
All purchases will be shipped with the original commercial invoice.

Cancellation, Return and Refund Policies
You can cancel your order writing to customer support, support@quantumzero.in, before the product is shipped. Your entire order amount will be refunded. Unfortunately, an order cannot be cancelled after the shipment dispatch.
In case the product you have received is 'Damaged', 'Defective' or 'Not as Described', you can return the product, writing to customer support, support@quantumzero.in, with your order/invoice number. The customer support will assist you through the return process. The possible return resolution could be Replacement or Refund. Replacement is subject to availability of stock. If the product is out of stock, you will receive a full payment refund. Replacement is provided at no extra cost.